OutBOUND

FULL-SERVICE OUTBOUND

CALL CENTER

Our Client Success Managers help maximize your revenue by using multiple channels to engage your customer base on a daily basis, follow up on every opportunity, and build connections that lead to long-term success.

Call types include:

Professional Follow-up (Happy Calls)

• Solicit reviews from happy customers

• Head off complaints before they grow

• Secure recurring visits by offering memberships and recommending additional services

Pursue Open Opportunities

• Increase your conversion rate with 24-72 hour follow up on all unsold estimates

Member Maintenance Bookings

• Keep technicians busy during shoulder season

Promotions

• Inform customers of current specials or coupons

Canceled Call Recovery

• Turn lost leads into booked jobs